The shift to Omni-channel Distribution insurance distribution

In today's insurance landscape, channel proliferation and product innovation are driving hugely diverse demands on engagement patterns. To stay competitive, carriers are shifting from siloed solutions to unified, Omni-channel Distribution distribution platforms.

Why Omni-Channel Distribution Platform

All Products, each in its own way

Supports the full spectrum of property & casualty and life & health products - individual or group, mainstream or micro, traditional or modern - each running its own way without being locked into rigid structures.

All Channels, traditional or emerging

The platform empowers not only agents, brokers, bancassurance, affinity, direct, and IoT channels, but also emerging models such as B2A2C, B2B2C, and B2C2C.

All engagement patterns

Out-of-the-box customer and intermediary portals, embedded purchase journeys, white-labeled portals, referral redirection, bulk file uploads, and API integrations to support the diverse needs in marketplace.

Powerful CRM 360 & campagins

The in-built CRM provides a 360 view of each customer and every interaction throughout the sales process, supported by end-to-end dynamic campaigns with configurable discounts, rewards, and gift management.

Comprehensive channel management

A seamless, end-to-end process covering every stage - from channel onboarding and e-learning to authorization, compensation, and performance analytics.

Trusted By

Impact at a glance

1.2 billion
Policies issued a year
1 week
New product to market
3 days
New Channel Integration
70%
Reduction in TAT
80%
Savings in TCO
1-3 months
MVP implementation Duration

Testimonials

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“With the implementation of KRIS, we are now able to achieve the following:
- Increase Mobility
- Achieve a Paper-less Process
- Increased Productivity
- Enhanced the Professional Image of our Producers

Throughout the entire duration of the project, we were fully satisfied with the professional approach of BytesForce (which provided the technical capabilities related to the solution) to ensure a smooth implementation for KBZMS. We look towards being able to engage them in future project initiatives as planned in our transformation roadmap.”

Ng Weng Kuen
CIO
KBZ MS Insurance Company
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“TIFB’s PROJECT GOPRIME is targeting at digitalize the purchase journey for traditional agency and advisory channel, especially with the new-normal under covit situation. GOPRIME is to replace the as-is legacy tablet-based sales portal, which is hard coded, slow to market and not connected solution.”

“Thank you so much Bytesforce team for the great efforts and product, we are the first one in this country to have launched applications in six month time of period, and we are the first one here in the nation to have launched mobile applications together, no one else is doing this or have done this.”

P. Malkeet Singh
IT Programme Manager
Takaful Ikhlas Family Berhad
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“STMKB’s PROJECT STorM is targeting at digitalize purchase journey with remote selling capabilities for bancassurance channel and able support Web application not limit to Desktop but also to table and ipad. STorM is to replace the as-is legacy desktop- Web based sales portal, which is slow to market and not support non-face to face sales activities.”

Norfazilah Arsat
Project Management Office
Syarikat Takaful Malaysia Keluarga Berhad

One-stop service station beyond sales

It's not only about sales, but also one-stop services for customers, intermediaries and partners through our in-built portals and APIs, where self-services is available everywhere, including endorsements, renewal, payments, statements, SOAs, and much more.

Channel ochestration

Intermediaries can white-label A2C websites for direct sales, partners can do the same for B2C, and C2C referrals are embedded throughout every sales and service journey. All channels are orchestrated on the Omni-Channel Distribution Platform to maximize connections and unlock sales potential.

Transform carriers into a technology powerhouse

Set up a developer enablement portal to publish APIs and embedded journeys, allowing partners to self-register, integrate, and connect seamlessly to the Omni-Channel Distribution Platform - accelerating ecosystem growth at near-zero cost.

Add-ons

P&C_Core_Suite

Policy Administration

Enable full back-end capability to a full policy administration platform.

P&C_Core_Suite

AI Middle Office

Unleash the full power of your stack: seamlessly orchestrate native AI with every API to build end-to-end intelligent automation.

P&C_Core_Suite

Partner Solutions

Explore plug-in solutions from our partners.

Discover More

All-Lines Core Suite

Dai Ichi Life Myanmar awarded the 'Insurance Distribution' Initiative of the Year

[Singapore] Dai-ichi Life Myanmar has been awarded the “Insurance Distribution Initiative of the Year - Myanmar” at the Insurance Asia Awards 2025 in Singapore.

All-Lines Core Suite

Takaful Malaysia won 'Innovation' and 'Direct Distribution' awards by the Malaysian Takaful Association

[Kuala Lumpur] Takaful Malaysia has been honored with the 'Innovation' and 'Direct Distribution' awards by the Malaysian Takaful Association (MTA), recognizing the company's excellence in advancing the distribution of takaful family plans.

All-Lines Core Suite

Sompo Singapore launched new iChannel platform

[Singapore] Sompo Insurance Singapore has successfully rolled out its new iChannel platform, powered by Bytesforce Technologies' InsurerMate, a next-generation, cloud-native insurance core and distribution solution. The launch marks a significant milestone in Sompo Singapore's digital transformation journey, enhancing efficiency and empowering its agent and partner network through seamless digital capabilities.